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Frequently asked questions

When will my order ship?

Orders are processed Monday through Friday. In addition to the the estimated shipping time for your shipping preference, please allow 2 days for processing.

Do you ship internationally?

Know by Hart currently ships to all US states.

Whats your return policy?

Know by Hart accepts returns within 30 days of purchase. Please note that shipping costs may apply. To initiate a return complete the contact form below.

What if I recieve the wrong item or it arrives damaged?

If you recieve a damaged or defective item, please complete the contact form below.

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Have a question or need help? Complete the form below. We will be with you shortly. Please note emails will be answered Monday - Friday, 9:00am - 5:00pm