Booking Policy

Due to high demand, appointments are not confirmed until a retainer has been collected. To ensure that your beauty experience is both beautiful and seamless, we require the remaining  balance be paid at least 48 hours prior to service day. Our booking coordinator will provide an individual link for your retainer and balance for a safe online checkout. Gratuity is not included in your balance however you may request an amount to be added to your link in advance or cash may be accepted on service day. For your safety and security, The Luxxe Look does not store your credit card information for future services. 

Cancellation Policy

Booking retainers are non-refundable. Appointments may be modified up to 48 hours prior to service day. Appointments cancelled within 24 hours of service will be charged 50% of balanced owed.*

*For Bridal Beauty services, please review cancellation policy in Bridal agreement.